Returns & Exchanges
At Six Stories, we want you to feel confident in your purchase, which is why we offer a 28-day return period for all items in their original, unworn condition. Please note that for hygiene reasons, certain items like earrings and personalized pieces cannot be returned unless faulty.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place your items back into their original packaging, ensuring all tags are attached and the products are protected from damage during transit.
Ship the Parcel
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing